Privacy policy

Last updated: 31 October 2026

This policy explains what information Joie de Vivre Mukteshwar ("we", "us"), a homestay managed by Hostizzy, collects through this website and when you contact us, and how we use it. We aim to collect as little as possible.

Information you send us

When you enquire or book by WhatsApp, phone or email, you share details such as your name, phone number, email address, travel dates and number of guests. When you use the booking request form on this site, the details you enter are emailed to our reservations inbox (stay@hostizzy.com); the website does not keep them in a database. If you choose "Send on WhatsApp" instead, the form simply opens WhatsApp with your message filled in. At check-in we are required to see a valid government photo ID for every guest.

We use this information only to answer your enquiry, manage your booking and stay, meet legal requirements and, if you ask, stay in touch about future visits. We never sell it or share it for marketing.

Website analytics

This site does not currently use analytics or advertising cookies. If we add Google Analytics to understand how visitors use the site, we will update this section first.

Other services

  • Google Maps: the map on our contact page is provided by Google, which may set its own cookies when it loads.
  • Google Fonts: fonts on this site are loaded from Google's servers.
  • Booking platforms: if you book through Hostizzy, Airbnb or MakeMyTrip, that platform's own privacy policy applies to the details you give it.
  • WhatsApp: messages you send us are handled under WhatsApp's terms and privacy policy.

How long we keep it

We keep booking records for as long as we need them for your stay and for our legal, tax and accounting obligations, and then delete them.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us what personal data we hold about you, ask us to correct or delete it, and withdraw consent you have given. Email stay@hostizzy.com and we'll respond as soon as we can. You can also raise any concern about how we handle your data at the same address.

Contact

Joie de Vivre Mukteshwar, Gehna Pokhri Road, Letibunga Village Trail, Sashbani, Mukteshwar, Uttarakhand 263132, India. Email stay@hostizzy.com · Call +91 78272 51433.

Booking request

By booking you agree to our house rules & cancellation policy. Or email stay@hostizzy.com. You can also book on Airbnb and MakeMyTrip.

Chat on WhatsApp